One company on the hook.
Prevention is half of it. The other half is what happens on the worst day, and that is where most promises quietly stop.
A promise that only holds until something happens is not a promise.
Safety claims usually cover the booking screen. The real test is what happens after a serious accident, and that is where the picture comes apart.
- The driver was an independent contractor. We employ the driver.
- The vehicle belonged to someone else. We own the vehicle.
- Responsibility splits between four parties. One company, start to finish.
- Insurance cover capped at a figure you find out about afterwards. Insurance cover published before you ride.
- You file the insurance claim, and you chase it. We file the insurance claim and follow it through.
- You were on two wheels in traffic. You are inside a governed vehicle.
We will publish the insurance cover figure before the first pod carries a passenger. A number you find out about from a hospital bed is not a policy, it is a surprise.
Incidents get acted on. Not logged.
If something happens on a Zoozit ride, it reaches a person, not a queue. We preserve the footage immediately, we cooperate fully with Bengaluru City Traffic Police and local law enforcement, and we carry the complaint ourselves rather than leaving a rider to chase it. A rider should never have to build their own case.
Everything on this page follows from one decision: we build the vehicle and employ the driver instead of matching two strangers and taking a margin.